Frequently Asked Questions (FAQs) – click on the question to jump to the correct section.
I can't log in to the members' area, how do I get a new password?
If you need to reset your password please click on reset password on the log in page, in the drop down menu. You should receive an email asking you to reset it.
Please wait 15 minutes for the email to arrive and check your spam box. If you do not receive an email after 15 minutes please contact the office by email and they will send you details of your username and a new password
How do I change my password?
To update your password click on My Account and then Account Details.
What are the benefits of ASLI membership?
ASLI Full and Associate members receive a range of benefits that include:
- Voting rights
- Professional Indemnity Insurance limit of indemnity £2,000,000
- Public liability Insurance limit of indemnity £2,000,000 any one event
- Free directory entry and updates
- Member’s own Bio and links to member’s website and social media
- Reduced entry fees to ASLI events and accredited courses
- Access to ASLI regional meetings for members based in UK
- Access to members’ area of the ASLI website
- Access to members’ and regional discussion forums via the ASLI website
- Monthly KYIT
- Quarterly magazine – Newsli
- Regular updates on the work of ASLI
- Eligibility to stand for Regional Contact/Training Officer and/or Director of the Board
- Use of MASLI after your name (Full Members only)
- Use of ASLI Member logo (available on request)
- Access to ASLI’s Continuous Professional Development and training
- Access to Conferences, Annual General Meetings, and Workshops
- Representation locally, nationally and internationally
- Access to free webinars
- Access to guidance and best practice documents
See the Membership Policy for further information.
What should I receive as part of my ASLI membership?
Please refer to the ASLI membership policy
I have just joined, what do I do now?
Head to the forums in the Members’ area and subscribe to the forums you wish to be a part of – All Members and your regional forum are important to ensure you are up to date with what is happening both nationally and in your region.
Check whether you have been allocated to a region, and if it is the correct one – if you wish to be in a different one inform the office and they can swap you over easily.
You may wish to attend meetings, gatherings and training in other regions, which is fine, but for budgetary purposes you will be allocated to one region.
Get in touch with your regional contact and the office to introduce yourself to ensure they are aware you are a new member.
Have a look at the information on the website and familiarise yourself with what’s where. There are policies, guidance documents, webinars, and various resources to look through at your leisure.
You should receive monthly KYIT (Keeping You In Touch) bulletins via email – if you do not receive one then check your spam before contacting the office.
You should receive a quarterly NEWSLI magazine – if you do not receive one through the post please notify the office. We try to inform members when KYIT and NEWSLI should have been received via social media and forum posts.
There is an induction pack, which you may find useful, have a look in the Member Advice section under info.
How do I get updates from my ASLI region?
All Full, Associate and Student members of ASLI should have access to the forums. Within the forums you can subscribe to your regional forum and others of interest such as the All Members’ forum. In addition some regional contacts will email you directly.
When you join you should find out which region you are in, who your regional contact is, their email address. We recommend you get in touch with them as well as subscribe to your regional forum to find out what is happening locally. You should also see regional meetings listed on the calendar in the Events section.
If you have any difficulties with this please contact firstname.lastname@example.org.
Where can I find the insurance policy?
The ASLI insurance policy covers all Full and Associate members of the association. Members can find the documents in the documents by clicking on the Members tab and then Important Documents.
The policy covers Sign Language Interpreters, Sign Language Translators, Assessors, Verifiers, Mentors, Trainers, Supervisors, those providing Interpreting for Deafblind People, and Lipspeakers.
How do I upgrade my membership from Student to Associate?
Click on join ASLI and select Associate membership and complete the online form. You will need to upload evidence of your qualifications before we can complete your application.
Associate membership is open to those that are NRCPD regulated trainee interpreters or translators. Those that have successfully completed part 1 of an NVQ level 6 in interpreting or have successfully completed one of the courses listed on our membership page. Check you are eligible. If your course is not listed please email the Board.
I am on the IBSL Level 6 in interpreting studies, Can I join ASLI?
Both of these courses are recognised by the NRCPD as routes to registration. If you are currently studying on one of these courses you can join ASLI as a Student or an Associate member.
If you want to register as a regulated trainee with the NRCPD or you are working as a trainee interpreter you should join ASLI as an associate member. Registration with the NRCPD is NOT a requirement for ASLI membership.
I am an Interpreter for deafblind people, can I join ASLI?
If you hold the Signature Level 6 Certificate in Working Effectively with Deafblind Manual and Visual Frame and Hands On Signers and a recognised Level 6 qualification in BSL or other sign language as appropriate you can join ASLI as a full member.
If you are studying the Signature Level 6 Certificate in Working Effectively with Deafblind Manual and Visual Frame and Hands On Signers and hold a recognised Level 6 qualification in BSL, or another signed language as appropriate, you can join ASLI as an Associate Member.
I did not receive the latest edition of Newsli, why is that?
Firstly, please check that the address ASLI holds for you is up to date.
If it is correct please inform email@example.com and they will check the mailing list details and send a copy to you.
Newsli editions are added to the website. If the most recent one is not listed it is likely that we have not yet received the digital copy from our editor, please check again and it is usually online within a week or two.
I am going on Maternity/Paternity leave, can I get a discount?
Yes you can. Any existing full or associate member can receive a 50% reduction on their membership fee.
If you are on maternity leave please forward a copy of your MATB1 form to the office and they will forward you a discount code.
If you are in special circumstance for example studying for a PhD, on long term sick leave or a non-taxpayer you may also be eligible for a discount please send details to the office.
How do I renew my membership or join ASLI?
To join ASLI please go to Join on the homepage. You will be directed to a page with details of the membership categories and payment options. Please check the membership policy so you apply for the correct category.
The website will send you an automatic notification when your membership renewal is due.
You will have control of your subscriptions, memberships and payment methods once the second phase of the website is complete.
The office will be in touch with all members regarding this.
Any new members joining will be notified of what you need to do.
Can ASLI recommend an Interpreter?
ASLI is unable to recommend interpreters for specific bookings.
ASLI recommends that you only book interpreters that are registered on the National Registers of Communication Professionals working with Deaf and Deafblind People – NRCPD.
Communication professionals registered with the NRCPD should abide by their Code of Conduct.
If you are unhappy with an NRCPD registered practitioner then you have the ability to raise a concern or make a complaint.
ASLI is a professional association, not a regulatory body so is not able to deal with complaints regarding individuals.
ASLI has produced guidance regarding why it is important to book a registered interpreter and it can be found here.
What are the hourly rates of pay for interpreters?
ASLI does not provide information about interpreter fees and charges. The majority of our members are freelance interpreters and are businesses in their own right. Interpreters will set their fees based on a range of factors. If you are looking for guidance on fees please contact the National Union of British Sign Language Interpreters, NUBSLI, for further information.